Store Policy

1. Product Information
- Accuracy: We strive to provide accurate descriptions and images of our products. Variations in color may occur due to monitor settings.
- Availability: All products are subject to availability. We reserve the right to limit quantities.

2. Pricing
- Currency: All prices are listed in INR.
- Changes: Prices are subject to change without notice. Taxes and shipping fees are additional.

3. Ordering
- Process: Place orders via our website. You will receive an order confirmation email with details of your purchase.
- Modification: Orders can only be modified or canceled within 1 hour of placement. Contact customer support for assistance.

4. Payment
- Methods: We accept online payment [e.g., credit/debit cards, PayPal].
- Security: Payments are processed through secure, encrypted systems to protect your information.

5. Shipping
- Areas: We ship worldwide. 
- Processing Time: Orders are processed within 2-3 business days. 
- Shipping Time: Delivery times vary based on location. Check your shipping confirmation for estimated delivery.

6. Returns and Refunds
- Eligibility: To be eligible for a return, the product must be unused, unwashed, and in the same condition as received. It must also be in the original packaging with all tags, labels and invoice intact.

- Process: To start a return, please email us at connect@lalithya.com within 3 days of receiving your order. Be sure to include an unboxing video and clear photos of the product, highlighting any defects or issues. This visual documentation helps us better understand your concern and speeds up the return process.
- Refunds: Once we receive your return request and approve the return, we will provide you with instructions on how to return the product. After receiving the product at our store and inspecting the item, we will initiate a full amount refund to your original payment method. Please note that the refund processing time may vary based on your payment provider..

7. Customer Support
- Contact: For inquiries, returns, or support, email us at connect@lalithya.com or call us at +91 97411 10057.

8. Privacy
- Data Collection: We collect personal information necessary to process your order and improve our services.
- Protection: Your data is protected and not shared with third parties without your consent.

9. Terms of Service
- Acceptance: By using our website, you agree to our terms and conditions.
- Changes: We may update these policies periodically. Check back for the latest information.

10. Governing Law
- Jurisdiction: These terms are governed by the laws of India.